Delegating differently

United by our people, innovation, and partnerships, we're on a mission to redefine underwriting through a fresh insight-led and collaborative approach.

28

Partnerships

3

countries

What we've done so far

At Carbon Underwriting, our skilled team transforms the international coverholder market. We champion diversity and empower our professionals to excel while delivering innovative solutions and exceptional service to our partners.
2018
September

Rent a desk

A humble start, Carbon launches with a single rented desk but a bold vision. The spark of something special begins to take shape.
2018
December

First four-legged member

We welcome our first four-legged team member, Kubi – we always knew we wanted a workspace where all dogs were welcome!
2019
January

Graphene takes form

The Graphene product evolves, transitioning from mere scribbles in a notebook to our first working POC.
2020
March

First major hurdle

Something we never expected at the start of our journey – the world coming to a standstill with a global lockdown. Our faces here say it all, but we pulled through!
2020
April

Our SIAB application is approved by Lloyd’s 

Happy again, we celebrate the approval of our Syndicate-in-a-Box (SIAB) application. Carbon Syndicate 4747 began underwriting as a SIAB on 1st July 2020.
2021
June

Became an official Google Cloud Partner

Transferring our entire tech stack to Google Cloud by August 2021.
2021
October

Expanding horizons with Lloyd’s consortium

We proudly launch our Lloyd’s property consortium, marking an exciting new chapter in Carbon’s underwriting journey.
2022
December

Total GWP reaches £100m

2023
January

Graduated to full syndicate status

Continuing to build our coverholder panel across a number of territories, including Europe, Australia, and Canada.
2024
January

£300m GWP and climbing

Marking a significant growth moment in the Carbon journey.
2024
December

70+ strong

The Carbon team surpasses 70 superstars - each one bringing their passion, talent, and energy to our shared adventure.
2025
January

Whole Account Consortium launches

As our Lloyd’s consortium matures, we launch our Whole Account Consortium across all lines.
2026
January

Carbon begins writing in the US

Strengthening Carbon's plan for continued growth and regional expansion
2026
June

New investment from FTV Capital

A global sector-focused growth equity firm makes significant investment in Carbon

Our shared purpose

“At the very heart of our business is building and maintaining strong relationships, and one of our core fundamentals is partnership. At Carbon we partner with like-minded businesses and individuals. Through the combination of our underwriting talent, our access to high quality clients, advanced data analytics informing decision making, we have created a profitable and sustainable business.”
Jacqui Ferrier
CEO / Co-founder

A Lloyd's Syndicate with global impact

Carbon's A-rated paper is principally provided by its own syndicate 4747.

Syndicate 4747

Syndicate 4747 delivered consistently profitable and stable underwriting results, beating plan and achieving all Syndicate-in-a-Box KPIs. It was the first Syndicate-in-a-Box to mature to full syndicate status for 2023 YOA.

People are the heart of what we do

Our leadership team

Jacqui Ferrier

Chief Executive Officer / Co-Founder

Jacqui is one of the three co-founders of Carbon. She has held senior roles at Swiss Re, AIG, and Catlin across APAC and London, building profitable liability portfolios and high-performing teams. A recognised market leader, she has also led global diversity and charity initiatives. Her strategic insight, commercial acumen, technical strength, and genuine compassion make her a driving force at Carbon.

Ben Laidlaw 

Managing Director / Co-Founder

Ben is one of the three co-founders of Carbon. He has been instrumental in developing Carbon’s proprietary platform, Graphene, and guiding the businesses evolution from a Lloyd’s Syndicate-in-a-Box to a full syndicate. Ben continues to lead Carbon’s strategic growth and innovation in the insurance market. 

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Paddy Byrne

Chairman

Paddy brings over 40 years’ leadership in financial services and technology-driven businesses. He has scaled firms such as Target Group and Xchanging, and overseen services critical to national infrastructure, including Lloyd’s clearing operations. With deep capital markets and private equity experience, Paddy helps steer Carbon’s growth and strategic partnerships.

Michael Watson

Non-Executive Director

Michael is an insurance leader with 45+ years’ experience across global markets. As founder and CEO of Canopius, he led its transformation from startup to $1B sale and led its subsequent re-acquisition to become one of the largest syndicates at Lloyd’s. A former Member of the Council of Lloyd’s and Director of the Lloyd’s Market Association, he has held multiple executive and board roles, including a NYSE-listed insurer, and now chairs Carrick Group and InsurX.

Alex Poracchia

Chief Finance Officer

Alex joined Carbon in 2024, bringing over 30 years of financial leadership experience from roles at Swiss Re, Zurich, and Everest Insurance, as well as consulting positions with Deloitte in actuarial and finance. As CFO, he leads Carbon’s global financial operations, supporting its continued growth and innovation in the insurance industry.

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Jo Brocklehurst

Chief People Officer

Jo brings over 20 years of HR leadership experience across sectors including insurance, retail, FMCG and construction.  She specialises in talent development, employee engagement, and organisational design and has helped build and shape our high-performing, inclusive culture that supports Carbon’s strategic growth.  

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Rebecca Ince

Chief Operating Officer

Rebecca has extensive insurance leadership experience spanning senior operational, finance and strategic roles over the last 25 years. She spent nearly two decades at Hiscox in progressively senior positions, including CFO/COO of its MGA unit, before joining DUAL as COO UK & Europe in 2019 to lead their IT, data, change, operations and MI functions. She’s known for driving operational excellence and scalable growth.

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Mark Oldroyd

Chief Technology Officer

Mark joined Carbon in 2020 to lead the development of Graphene, Carbon’s proprietary oversight platform. With over 20 years of fintech experience at Intel, JP Morgan and Bluecrest Capital, he has delivered complex, high-impact systems. Mark is known for leading data-driven innovation and building scalable architecture that supports underwriting intelligence.

Rob Crocker

Chief Underwriting Officer

Rob has 30+ years in insurance, specialising in PI. He has built successful portfolios across Lloyd’s, UK, US, and Irish platforms and joined Carbon from Everest, where he led Syndicate 2786. Rob combines technical expertise and actuarial discipline with deep relationships across the market, particularly in construction and international professional lines.

Julie Gallagher

Underwriting Director

Julie joined Carbon in 2024 as Head of Syndicate Management and was promoted to Chief of Staff in 2025 and then Group Underwriting Management Director in 2026. With extensive experience from Asta Capital, Chaucer and Benfield Group, she oversees strategic planning, syndicate performance and underwriting oversight. Julie collaborates closely with the CEO and Active Underwriter to drive Carbon’s growth and operational excellence.

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Hugo Bashall

Operations Director

Hugo joined Carbon in 2021 to develop the operational infrastructure required for long-term, scalable growth. Previously at MS Amlin, he held senior roles across strategy and operations, including establishing an international office. A qualified management accountant, Hugo brings deep experience in building resilient, efficient platforms to support underwriting success.

Phil Wooldridge

Underwriting Director

Phil is Head of US Casualty and Deputy Active Underwriter at Carbon, bringing more than 30 years’ underwriting experience across the London and international insurance markets. Prior to Carbon, he held senior leadership roles at Gallagher Re, SiriusPoint and MS Amlin, specialising in US casualty, reinsurance, portfolio management and profitable business growth.

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Jeff Bright

Underwriting Director

Jeff brings more than three decades of Lloyd’s market property underwriting experience, with deep expertise in building and managing large U.S. portfolios. He previously co‑founded Adeptive LLP, serving as Chief Underwriting Officer, and has held senior underwriting positions at TMK and served as a board director for multiple U.S. MGAs.

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Kirsty Coates

Head of Claims

Kirsty joined Carbon in 2021 following claims leadership roles at Atrium and Antares. With expertise spanning across various Non-Marine Classes, she also plays an active role in modernising claims across the market through her work on LMA committees. Her practical market knowledge and collaborative approach continue to shape best practices at Carbon in a rapidly evolving claims environment.

Sonia Sharma

Head of Risk & Compliance

Sonia joined Carbon in 2022 after holding senior roles at Pioneer, CNA Hardy and the Financial Ombudsman Service. She has led global compliance oversight, including setting up EU regulated entities for Brexit. At Carbon, she’s developed the risk and compliance frameworks with a specific focus on conduct risk and culture, ensuring good customer outcomes. She is also an active member of the LMA Conduct Committee.

Will Morris

Underwriting Director
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